
STEER Housing is a Charity registered in Ireland RCN: 20061272
Reporting A Repair
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Contact the Head Office on (074) 9177311 or write to the office at Court Manor House, Justice Walsh Road, Letterkenny, Co. Donegal
Please give the nature of the repair and when access will be available for the repair to be undertaken.
Depending on the nature of the repair an inspection may be required before the repair is undertaken.
How soon will my repair be done?
The Association tries to ensure that all repairs are carried out as quickly as possible. Repairs are categorised as follows:
EMERGENCY To be undertaken within 24 hours.
URGENT To be undertaken within 96 hours.
CHANGE OF TENANCY To be completed within 15 working days.
ROUTINE To be undertaken within 28 days.
Typical Emergency Repairs
Building Repairs Dangerous wall, chimney stack, floors
Plumbing Repairs Burst pipes, blocked sewers.
Electrical Repairs Failure of cooker circuits, failure of lights.
Room Heater Repairs Blocked flues/fumes (in winter).
Typical Urgent Repairs
Building Repairs Fallen roof slates, security repairs.
Plumbing Repairs Lack of hot water, leaking radiators, faulty W.C. cisterns.
Electrical Repairs Failure of lighting / socket circuits.
Heating Repairs Failure of central heating pumps and boilers.
Typical Routine Repairs
Cleaning or repairing gutters.
Easing doors and windows.
Plasterwork repairs.
Kitchen cupboards and worktops