Preventing Burst and Frozen Pipes

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• Find out where the main stop cock is and how to turn it off. It is usually located under the kitchen sink.

• Make sure pipes and tanks are properly insulated, especially pipes in exposed or draughty areas.

• Keep your home as warm as possible even if it is left empty during the day.

• Repair dripping taps.

• If you are planning to go away during the winter months, ask someone to look after your house or consider leaving the heating on for a short period every day.                                                                                                                                                 

In the event of a burst pipe

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• Turn off the water supply

• Turn on all the taps to drain water from the system.

• Turn off the central heating and the immersion heater.

• If the leak is close to electric appliances or plugs turn off the electricity supply at the mains.

• Try to soak up the water with towels.

• Contact Steer as soon as possible.